business insights

It’s a common sight: staff crowded round a laptop, cradling their coffees, or wasting valuable time sending countless e-mails to each other to get a group project finished. But in an economic environment where you need to maximise your resources, it’s time to discover a better way of working.
There is a far better way to work, which improves both productivity and collaboration. Your team can work together faster and more effectively, with help from Microsoft products. Freeing them to:

• Collaborate better — Forget the restrictions of offices. Teams can share vital documents and information through team worksites and portals
• Work simpler — Group work can be effortless. Produce documents seamlessly with features such as update notifications and alerts, online/offline access, built in version control and workflow functionality
• Boost productivity — be more productive and efficient by sharing information, analysing data and creating professional-looking documents easily

We can help you find the right solution to boost collaboration and productivity. Contact us today to find out more:
E-mail us: enquiries@risual.com
Call us: 0845 6800077
Visit our Web site: www.risual.com

Microsoft are hosting a Virtualization Summit 2010 – From the Desktop to the Datacenter on Monday 12 April 2010 at Shepherds Bush Vue Cinema in London.

Can you and your staff only access your e-mail, desk phone and calendars when in the office? Are your staff wasting time sitting in traffic just to meet with potential customers?
We’re facing one of the most challenging business environments in 60 years. But there is a better way to work that allows you to cut costs without affecting customer relationships, and keep in touch wherever you are.

Keep your business connected
Help your business get better connected with advanced communications solutions like Microsoft Exchange Server, Microsoft Office Communications Server and Microsoft Office Live Meeting.
By freeing your staff to easily keep in touch with colleagues and customers,
you’ll be able to:

• Reduce travel costs — by setting up meetings online, you can present to customers as if they’re in the room; including showing presentations, amending documents and collaborating on a virtual whiteboard
• Find, communicate and collaborate quickly and easily — by bringing together e-mail, calendaring, voicemail, instant messaging, VoIP, and Web conferencing
• Stay up to date out of the office — with easy access to all of your communications, through your mobile device, Web browser or telephone
• Be more responsive — edit documents and review presentations wherever you are
• Organise meetings faster — by viewing each other’s availability and status
• Prepare for the unexpected — make sure your teams are able to work remotely, in the event of incidents like road closures, rail strikes or floods

Save money — with a complete communications solution throughout your entire business, including voice call management from your desktop and on-site conferencing

Contact enquiries@risual.com today to see how risual can help you.

editorial welcome to our first issue!

Hello and welcome to the first issue of our monthly newsletter from the support services team at risual. Each month we will be sharing our progress as we improve the services we offer to our clients.  We will keep you updated on technology developments, and share our experi­ence of managing hundreds of servers and clients for many customers.

This month as the memories of long summer days leave us behind and our attention focuses on the impending clocks going back, we look at ways to improve your organisation’s backup and data retention, along with details of risual’s events programme and our adoption of in­dustry recognised standards to improve the service we offer you.

Regards, Kate Lincoln, Editor

P.s. Also this month we have launched our new blog site at www.risualblogs.com and you can stay in touch with our twitter feed at www.twitter.com/risual

service focus fully managed DPM solution

A new risual support service, Managed DPM, provides businesses with the peace of mind that important data, applications and services are fully protected and managed daily by risual. Under our Managed DPM service, risual will manage your on premise Microsoft Data Protection Manager (DPM) server instance/s including services for data protection, recovery and full return to service capability. This, coupled with tape data being stored off site in secure and environmentally controlled vaults, offers a flexible and reliable Disaster Recovery solution and service. risual will provide remote administration and operations for your DPM servers and take control of user and application data protection and recovery. The risual service goes a stage further, provisioning a full return to service solution for Microsoft applications and services. Couple this with secure weekly off site tape data storage and all your protection, recovery, and disaster recovery scenarios are covered.

So, what is included in this Service?

Sound interesting? email support@risual.com or hardeepb@risual.com

Hardeep Bains, Support Lead

risual event smart communicator

did you know?

Risual’s phone system is 100% based on Office Communications Server 2007 R2. The unique features allow us to provide single number reach for consultants and directors, dynamic routing for in or out of hours access for support and has allowed us to cut our call charges and provide our own conferencing service.

next month

Risual has recently achieved several ISO accreditations, find out how these enable us to deliver a world class service for our customers.

risual group ltd the company

risual is a dedicated Microsoft solutions partner delivering cutting edge technology solutions and consultancy enabling businesses to gain the most of their technology and their technology investments. As a Microsoft Gold Certified Partner, using our high level competence and expertise with Microsoft technologies and business solutions, risual deliver customer focused Consulting; Solutions and Support services. Our breadth of experience and depth of knowledge allows us to provide a best fit solution for your organisation.

We are interested in the issues facing your business and how we can assist you in utilising the technology available to resolve these.